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Here's What Our Customers Think Of Us

  • "

    We have been partnering with HighPoint-IT since 2015 and every step of the way they have been prompt, patient, supportive, and really helped with the burden of installing an outpatient EMR in our clinics. Basically, they are efficient, experienced and just good people!! Please continue the outstanding work. A huge thank you to you and your entire team.

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    - Craig McIntosh, RN|IT Director, Northwest Specialty Hospital, Post Falls, ID
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    HighPoint-IT has proven themselves so much with us that I can honestly say there is no other business, that we work with, that we trust more. One less thing for me to be concerned about saves me time and allows me to focus on my business at hand. We couldn’t be happier!

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    - Dr. Travis Coulter|Coulter Family Dentistry, Spokane, WA
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    We have improved efficiency, quality and compliance through implementation of HighPoint’s solutions and services.  The customer service is stellar with responsiveness and knowledge—I would highly recommend HighPoint to any business who is looking to up their IT game.

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    - Justin Kane, PT, SCS, Owner|North Idaho Physical Therapy, Coeur d’Alene, ID
  • "

    An honest and knowledgeable company that is always friendly, supportive, and offers us options!  They respond quickly and get the job done!  I would recommend them to anyone and everyone.

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    - Janna Murphy, Clinic Manager|Healthcare for Women, Coeur d’Alene, ID
  • "

    The team at HighPoint have provided us with impeccable medical billing and collections services for many years. They are consistent, hardworking, innovative, kind and they work tirelessly and incredibly well with our office manager. Choosing HighPoint has been one of the best business decisions we have ever made.

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    - John A. Sturges, MD|Family Practice, Coeur d’Alene, ID
  • "

    HighPoint-IT has consistently showed up every time we had an issue at one of our sites. Earlier this spring, we had a site that went completely down and they showed up first thing that morning and each day after until our problem was completely resolved. In addition to this, we had a couple power outages at two of our other sites. HighPoint again was there promptly, diagnosed the issue and had us up and running within a day. They’re prices are reasonable and the team is very personable. Hal and Sam have been pleasures to work with. We will definitely continue working with this team and company for all our future IT outsource work. Thank you, HighPoint!

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    - Jesse Johnson|Kerr Oil Company, Coeur d’Alene, ID
  • "

    We have been using Highpoint-IT for years.  As our clinic grows, Highpoint has helped us with our technology concerns every step of the way.  Having used other IT providers prior, I can say Highpoints customer service is second to none.

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    - Dr. Jesse Jangula|Post Falls Optometric Physicians, Post Falls, ID
  • "

    I recommend Highpoint for all of your office communications and IT security needs for startup businesses like mine, and medium/large businesses. They are there for me as we scale.  Their customer service and constant availability is impressive.  Their attention to detail with regards to HIPAA compliance and knowledge of HIPPA changes and updates makes me sleep better at night. Great products, great people.

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    - Scott B. Ahrndt|LARK Dermatology, Bonney Lake, WA
  • "

    HighPoint has been a reliable resource for IT projects within our organization. Their diverse team, with years of experience and knowledge, provide thoughtful and cost-effective solutions. They work to proactively monitor systems and troubleshoot issues before they become problematic. Their team is customer service oriented, professional and very easy to work with. Thank you for supporting our busy practice!

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    - Cristina Duthie CPC CPMA CPPM, Practice Administrator|St Joseph’s Ear Nose Throat & Allergy Clinic, Coeur d’Alene, ID
  • "

    I would like to send a huge Thank You to HighPoint-IT and in particular Shayne, for the wonderful help installing the Microsoft Office product licenses available for non-profit organizations. Shayne was friendly, efficient and proficient in providing technical assistance through the entire process and in setting up software on our new computer. I highly recommend HighPoint-IT for their knowledge and superb customer service.

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    - Cindy Mead, Board Member|Post Falls Historical Society, Post Falls, ID
  • "

    SilverSage Physician Services appreciates HighPoint-IT for supporting us in our pursuit of challenging the definition of excellent long-term care. In the healthcare industry it’s imperative to have tech support that understands that healthcare never sleeps. When our patients need us, we rely on our technology to help us in providing top levels of quality care. We appreciate HighPoint-IT for partnering with us in that spirit and making themselves available to our needs and tackling our concerns and technical issues with expediency and professionalism. We look forward to continuing a successful relationship with HighPoint-IT and we encourage others who may be looking for a tech-support company to join us in partnering with them.

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    - Sharon Scott, Chief Operating Officer|SilverSage Physician Services, Hawaiian Islands
  • "

    We love our HighPoint IT friends. Thank you!

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    - Lynnsy Spivey|Center for Lifetime Health, Boise, Idaho
  • "

    Kyle was super helpful, willing to support and answer all our questions. Our session took over an hour and he was not worried about anything but to assist us. You rock, Kyle!

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    - Tiago Bastos|Medvale, Brazil
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    I don’t know what I would do without the HighPoint team!

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    - Heather Hart|Spokane Roofing Company, Spokane, Washington
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    Cindy was very friendly and helpful!

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    - Mark Barnes|TRUK TMS, Post Falls, Idaho
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    Quick resolution. You guys are the best!

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    - Erica Danforth|Steel Structures America Inc., Nationwide
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    Jaden is always top notch! Thank you for all your help! I really appreciate it.

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    - Nikole Behne|Plastic Surgery Northwest, Spokane, Washington
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    I so appreciate all of you. You guys are very quick to respond and figure out the problem immediately.

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    - Merideth|Panhandle Anesthesia Associates of Moscow, Moscow, Idaho
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    BEYOND Amazing Guys as Always!!! BESTEST IT Around! Blessed are we to have you there to help in pinches!

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    - Zetta Stam|Aspen Homes, Coeur d'Alene, Idaho

Strength In Partnerships